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This organisation was originally tracking jobs and invoicing using a spreadsheet. This meant that only one person could use the system at once. An Access database was created enabling many different tasks to be undertaken concurrently. Functions include:
 Internet booking and tracking of jobs
Postcode entry of addresses cuts down on errors
Invoices produced directly to PDFs for emailing to customers
Logging of all jobs as they come in.
Invoicing for the month now takes one hour rather than two days.
Up to the minute statistics.
Link to the internet to show map of parcel collection and delivery.
Tracking screen shows collection and delivery status.
Job costing.
Mailmerge of all customers that had not placed an order for three months resulted in many becoming regular customers again.
Read the testimonial from the MD
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Case Studies
